1. What makes FuzzyFrenzy unique?

At FuzzyFrenzy, our customers and their furry friends are our top priority! We’re committed to providing an exceptional shopping experience with a carefully curated collection of high-quality Handbag and jacket  products. Your satisfaction is our  happiness and inspire everything we do!

2. How do I place an order?

Placing an order is easy! Simply browse our website, select your desired items, and add them to your cart. Then, proceed to checkout and choose your preferred payment method. We’ll take care of the rest!

3. Do you offer free shipping?

Yes! We proudly offer free shipping on all orders with no minimum spend. Free shipping will be applied automatically at checkout.

4. How long does it take to receive my order?

Your total delivery time is estimated to be 9 to 12 business days, which includes a 1–2 business day handling time and 8–10 business day processing and shipping time. You’ll receive a tracking number once your order has been dispatched.

5. What are your business hours?

Our business operates Monday to Friday, from 9:00 AM to 5:00 PM (GMT).

6.Order Tracking

Once your order is dispatched, you’ll receive a confirmation email with a tracking number. You can also track your order through our website’s Order Tracking page for real-time updates.

7. Do you ship internationally?

Currently, we only offer shipping within the United Kingdom.

8. What should I do if I have an issue with my order?

If you experience any issues, we’re here to help! You can contact us via:
📧 Email: support@fuzzyfrenzy.shop
📞 Phone: +44 7907 795888

Our dedicated team will resolve your concerns as quickly as possible!

9. Can I cancel or modify my order after placing it?

We process orders quickly to ensure fast delivery. If you need to cancel or modify your order, please contact us immediately. While we’ll do our best to assist, we can’t guarantee changes once the order has been processed.

10. Do you accept returns or offer refunds?

Yes! We offer a 30-day return policy with free return shipping for eligible items. If you’re not completely satisfied with your purchase, contact us within 30 days of receiving your order, and we’ll guide you through the return process.

11. What is your return policy?

We accept returns within 30 days of delivery, provided the item is in its original condition.

12. How can I return a product?

You can return a product in-store or by mail. Contact our customer support for return instructions, which will be included in your package.

13. Are there any restocking fees?

No, we do not charge restocking fees.

14. How long does it take to receive a refund?

Refunds are processed within 10 business days of receiving your returned product.

15. Do you accept returns for all types of products?

Yes! We accept returns for defective, non-defective, and broken products.

16. How can I get in touch with customer support?

We’d love to hear from you! You can contact us through the following channels:

📞 Phone: +44 7907 795888
📧 Email: support@fuzzyfrenzy.shop
📍 Physical Address:
FuzzyFrenzy
30 Fisherton Street
Salisbury, Wiltshire
SP2 7RG, United Kingdom

💬 Live Chat: Available on our website – FuzzyFrenzy.shop

If you have any further questions, feel free to reach out!

Question: Is your business address registered on Google?

Answer: Yes, my business address is registered on Google under the category “Handbag Shop.” You can find it listed under my business profile for verification and location details. My registered business address is   30 Fisherton Street, Salisbury, Wiltshire, SP2 7RG, United Kingdom.You can also visit my website at https://fuzzyfrenzy.shop for more information about my handbags and jackets.

Our Physical Address: 30 Fisherton Street, Salisbury, Wiltshire, SP2 7RG, United Kingdom.